Dramatic Change
Creates Winners and Losers
MAR 2020: Restaurant traffic goes to zero. But not for everyone. Many restaurants—powered by adaptive marketing—experience record sales. They are growing market-share as you read this.
What is adaptive marketing?
Think of it as the Amazon, Facebook, or Google of restaurant marketing. It turns customer data into a personal marketing path based on individual habits.
It allows customers to spend more because it adapts to their preferences, ordering patterns, and spending habits.
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Meet Rich & Nancy. They braced for
the worst like everyone else, but after
a few weeks they were so slammed
they could barely keep up.
Sales Up 67%
Rich & Nancy bought a closed Rosati's Pizzeria in 2012, and grew it from nothing to a top-10 performer in just 3 years. Repeat Returns is the only marketing they have ever used. During the March/April peak of COVID-19 sales were up 67%.
Peace of mind
While our clients pivoted to a 100% takeout/delivery footing, our platform positioned them as the “go-to” trusted restaurant in their local community. The best part for them—they didn’t have to worry about marketing chores or where their next customer was coming from.
Why it works
Ordinary marketing constantly over-discounts your best customers. Repeat Returns’ adaptive marketing fits the offer to each customer’s spending patterns and delivers it during their peak buying cycle. This results in more visits and higher wallet-share.
BENEFITS:
- Drives more profit because it adapts to each customer.
- Works seamlessly on your POS or any internet enabled device.
- Fully automated. You never lift a finger.
If you’re in financial desperation, floating payroll on credit cards or just too damaged from the chaos to continue on—you should pass. Repeat Returns is not a silver bullet to save a doomed restaurant.
What’s under the hood?
Our marketing engine is fully equipped with everything you need to take you where you’re going.
Analytics drive the decisions. Automation does the work.
Loyalty
Steep discounts drive a single visit and attract bottom-feeders who only buy when you’re losing money. Loyalty changes the game, as customers earn rewards for spending more money with you, and only after they have. This drives continual visits and keeps customers invested in choosing you.
Email Promotions
Forget batch-and-blast. Repeat Returns delivers high-impact, mobile-friendly messages to specific customers at specific times designed to drive a steady stream of spend-ready customers through your doors. Fully automated - you never lift a finger.
Mobile
Your customers’ channel of choice today is mobile. They expect offers, rewards, online ordering and reservations to be at their fingertips.
We’ll dial in the proper mobile experience for your guests with a custom mobile-friendly web-app and/or text message marketing.
SMART Surveys
Keep your finger on the pulse of your business 24/7. Our system sends a steady stream of surveys to your most loyal customers so you always have real-time feedback from your most valuable guests.
Reviews
Today's consumers instinctively turn to Yelp when they’re ready to try a new business. If your Yelp page isn't properly set up, you are surrendering traffic to your competitors – every single day.
We know exactly how to turn that search volume into a steady flow of new customers for you.
Social Lift
Repeat Returns gets your customers talking about your business on whatever social networks they’re using at the moment. This extends your social reach and attracts more new customers.
Community Connections
Millennials are passionate about community causes - supporting and promoting businesses that give back. This grows your business and turns you into a local hero as customers promote you to friends, family and co-workers. It’s a win-win.
- You build goodwill in your community
- You attract new customers with no effort
- You boost sales while doing good for your neighbors
We provide full reporting, group webpage and social sharing tools so they can spread the word fast.
Customer Saver
Losing customers is a slow business killer. So the instant we notice a customer has missed a regular visit, we reach out with a compelling offer to get them back – and start them spending again.
Each year our average merchant sees…
Is Repeat Returns right for you?
Repeat Returns builds on success and is designed for financially viable, well-run operations that have the capacity to handle more traffic.
Repeat Returns is best suited for:
- Franchise Operations
- Multi-Unit Chains
- Medium/High Volume Independents
If you’re in financial desperation, floating payroll on credit cards or just don’t have a good grip on your business right now—you should pass. Repeat Returns is not a silver bullet to save a troubled business.
More for less
We work with budgets in the $200-$500/mo range. But because of the COVID-19 carnage we’ve introduced REVENUE—a start low while you grow, quick-start program. This allows you to set your own budget and get started for as little as $50/mo.
Want to take a test drive?
To see if Repeat Returns might be a good fit to grow your business just call or click.
We’ll show you the program and there’s never any pressure.
LET'S GET IN TOUCH
We'll show you some very cool stuff, answer your questions…
and there's never any pressure.
BOOK A MEETING
Learn what marketing automation can do for you on a no-hassle, live demo.
Trusted by Debbie Taranto since 2013
"The Repeat Returns program has been a huge asset for my business. Working with this outstanding company is worth every penny!"
Debbie Taranto, Owner, Taranto's Pizza, Ohio**Sales up 41% during COVID-19